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Responsible Gambling Guide

For most people gambling is an exciting and fun recreational pursuit. For others it can become a problem with devastating consequences for them, their families and friends. At VIC Daily Racing Tips, we want you to enjoy our services while remaining in control of your gambling and not allow your gambling to control you.

VIC Daily Racing Tips is committed to ensuring our gambling and/or bookmaker partners provide a responsible gambling service, where clients have access to online tools so they can exclude themselves or limit their betting activities. VIC Daily Racing Tips is not a betting agency and does not take direct bets.

What is Responsible Gambling?

Responsible gambling for individuals means:

Responsible gambling for the broader community, including gambling providers, governments, and sporting associations, requires:

What is Problem Gambling?

Problem gambling occurs when a person spends more than they can afford, betting for a lot longer. After gambling the person feels anxious, guilty or just uncomfortable with the situation.

The negative consequences of problem gambling may include:

To assist with gambling responsibly VIC Daily Racing Tips can help you by requiring our gambling and bookmaker partners to include the below options:

Below as some tips for ensuring your gambling does not start affecting you negatively

Client Care Principles and Responsible Gambling

We aim to consistently promote responsible gambling practices. Gambling should be an enjoyable form of entertainment which does not create problems. The aim is to achieve a balanced approach in the provision of wagering services, taking account of the interests of our clients, the community at large and us as the wagering operator.

Responsible gambling involves informing clients on their rights and responsibilities as gamblers and ensuring that our company delivers gambling products and services in ways that benefit clients. We are committed to sharing responsibility, with communities, bookmaker partners and Government bodies, for helping problem gamblers to identify their problem and seek assistance. Some of the ways that we do this are:

We aim to achieve the following outcomes:

Gambling Self-Assessment

If you’re concerned about your own betting habits, stop and take a few minutes to assess your situation.

It’s an important first step to understanding what you might need to change, determine if you need help, and be more aware of your betting.

Gambling Help Online have published a short and simple list of questions to help you identify if you’re at risk. It’s free, fast and anonymous.

Take the self-assessment now: https://www.gamblinghelponline.org.au/take-a-step-forward/self-assessment/problem-gambling-severity-index-pgsi#

Self-Exclusion

If you feel that you are losing control of your play and would like help in restricting your access to our partner betting platforms, they offer you the option to self-exclude from betting with them. Self-exclusion can be temporary or permanent. If you would like to self exclude, please check the policies of the appropriate partner. Alternatively, please contact our Responsible Gambling Support Service by email on support@SmartB.com and we will assist you.

Some jurisdictions such as South Australia have Barring Orders available. Please contact our Responsible Gambling Support Service if you would like further information about this.

The table below contains links to the responsible gambling policies of other wagering operators, information about how to self-exclude from other operators and contact details for other operators.

Pre-Commitment

As part of our responsibility towards responsible gambling, our providers have a pre-commitment limit mechanism which allows you to set your daily maximum deposit amount.

To set,change or remove your pre-commitment limit, simply complete follow the steps of the bookmaker.

Gambling Help Online

You can call the Gambling Helpline on 1800 858 858 or the Financial Counselling Helpline on 1800 007 007 or visit:

www.gamblinghelponline.org.au

www.gamblinghelp.nsw.gov.au

Or alternatively you can contact VIC Daily Racing Tips Responsible Gambling Support Service through support@SmartB.com for other gambling support providers in your area.

For specialist help with your particular circumstances, here’s a list of support services.

If you or someone close is in danger, call 000.

Gambling Help Online
Counselling, information and support 24/7.
www.gamblinghelponline.org.au
1800 007 007

Gamblers Anonymous
In-person meetings and support in your location.
https://www.gaaustralia.org.au

Gambling Therapy
Practical advise and support including multi-lingual services.
https://www.gamblingtherapy.org

100 Day Challenge
Anonymous support program, online or through an app.
https://www.100dc.com.au

National Debt Helpline
Free advice from professional financial counsellors, 9:30am – 4:30pm Monday to Friday.
https://ndh.org.au
1800 007 007

Good Shepherd
Addressing issues impacting women, girls and families, including financial counselling.
https://goodshep.org.au/services/financial-services

Lifeline
24 hour crisis support for anyone in emotional distress
https://www.lifeline.org.au
13 11 14

R U OK?
How to have a conversation that could change a life
https://www.ruok.org.au

Beyond Blue
Mental health and wellbeing support and treatment advice
https://www.beyondblue.org.au
1300 224 636

Relationships Australia
Relationship support for individuals, families and communities
https://www.relationships.org.au/
1300 364 277

1800RESPECT
Support for people experiencing violence or abuse
https://www.1800respect.org.au
1800 737 732